All Media Technical Support

Before you contact support, 99.9% of questions are answered below and

the movies are fun to watch. All new customers should review every item.

Setting up Email Accounts with Outlook Express Flash / Non Flash

Still having problems after setting up your emails? Troubleshoot

Using WebMail	Creating a default (catchall) email account
Creating an FTP account	Backing up your site
Changing your control panel password	Creating a POP mail account
Redirecting a URL	Redirecting mail
Enabling Hotlink Protection	Using Index Manager
Installing FrontPage extensions	Using File Manager
Creating a MySQL database	Managing a MySQL database in PHPMyAdmin
Password protecting a directory	Creating custom error pages
Creating an autoresponder	Creating a subdomain

FTP

Your Ftp address is ftp.yourdomainname.com

You will publish all files to the pulbic_html diretory

Make sure you remember to add http:// in front of your domain name or it will not find the server.

Change your DNS to the following:

Primary: NS4.allmediahosting.net (216.110.187.227)

Secondary: NS5.allmediahosting.net (69.10.134.207)

Below is for Resellers /dedicated servers

Managing your hosting packages	Managing hosting accounts
Managing your bandwidth	Managing your subdomains
Managing your skeleton directory	Managing your DNS zones
Sus pending accounts	Creating parked domains
Managing your FrontPage Extensions	Modifying account passwords
Monitoring your server	Troubleshooting email
Setting up a Remote Access Key	Changing your WHM theme